Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

9/14/2021
How to Transform Your Call Center into a Profit Center
Promote under-adopted amenities, reduce friction in booking and empower support agents with ways to upsell.

Michal Christine Escobar
9/14/2021
Settlers Hospitality Chooses IDeaS’ Industry-Leading Revenue Management Solutions and Services
The Pennsylvanian hospitality group selected IDeaS G3 RMS along with a customized consulting engagement.

Michal Christine Escobar
9/14/2021
Four Ways Hotels Are Using Apps to Keep Guests Engaged
From push notifications to offering rewards, hotels need to rethink how they're engaging with guests via their app to not only encourage bookings but prevent customers from uninstalling their app.

Michal Christine Escobar
9/14/2021
Voxel Acquires Troovo to Power Its B2B Payments Business
Connectivity with GDSs and a powerful decision engine based on RPA (Robotic Process Automation) technology are the new functionalities that Voxel will incorporate into baVel Pay.

Michal Christine Escobar
9/14/2021
Hotel Finance Teams: Time to Re-Evaluate Your Budget Drivers
When budgeting for 2022, historical data is no longer appropriate. Instead, hoteliers must establish a new baseline data set.

Michal Christine Escobar
9/14/2021
AHLA: Hotels Projected to End 2021 Down $59 Billion in Business Travel Revenue
This comes after losing nearly $49 billion in business travel revenue in 2020.

Michal Christine Escobar
9/14/2021
Concord Hospitality Promotes Sunny Finnell to Vice President of Digital Content
She will continue to work toward ensuring a seamless digital experience for guests, providing industry-leading digital support for stakeholders and driving crucial topline e-commerce revenue to all hotels and restaurants.

Michal Christine Escobar
9/13/2021
BWH Hotel Group President & CEO David Kong Announces Retirement
The longest-running CEO of any major hotel company set to retire at the end of 2021.

Michal Christine Escobar
9/13/2021
The Burden of Burnout: How Hospitality can Prepare for the Busy Holiday Season
Now, as the hospitality industry prepares for the busiest holiday season in nearly two years, staffing shortages are compounding the reality of burnout, with businesses having to stretch available staff to the absolute max.

Michal Christine Escobar
9/12/2021
Carnival Aspires to Net Carbon Neutral Ship Operations by 2050
In its 11th annual sustainability report, the cruise line introduces its 2030 goals, 2050 aspirations and emphasizes its commitment to decarbonization.

Michal Christine Escobar