ARTICLES BY THIS AUTHOR
- 3/24/2022
How Technology Can Help Combat the Labor Shortage and Health Concerns Heading into a Busy Spring Break Travel Season
This spring, hoteliers should continue to leverage their technology and consider taking it a step further with in-room portals, automated alerting, and mobile platforms. - 3/23/2022
SHR’s Wave RMS Connects with Apaleo PMS
Features of the new connection include updated rates, availability restrictions, and oversell limits from the Wave RMS to the Apaleo PMS. - 3/23/2022
Ennismore, Lifestyle Division of Accor Hotels, Adopts Quicktext
Accor/Ennismore chose Quicktext for the integration of their Conversational AI, but also to benefit from the derivative features of AI such as enriching the hotels’ CRM, feeding the call centers, optimizing SEO with AI-powered snippets, and more. - 3/23/2022
AHLA Foundation, Castell Project Announce Merger
Together, the AHLA Foundation and Castell will work to strengthen and accelerate the industry’s commitment to elevate women in hospitality. - 3/22/2022
Open Platforms Will Power the Future of Lodging Technology
Many providers are passing off a network of patched-together systems as a “platform,” but in many cases, property employees still struggle with technological shortcomings such as data silos, synchronization issues, and weak integrations. - 3/22/2022
PPDS Adds the Apple TV App to Philips MediaSuite Professional TVs for Hotels
The Apple TV app offers viewers a personalized guide to their favorite movies and TV shows across channels, rentals and purchases in a single app. - 3/22/2022
INTELITY Introduces 1-Click Mobile Check-in for a Seamless Guest Experience
Hotels can now greatly simplify the guest authentication, mobile key and check-in process. - 3/22/2022
Talkdesk Implements Contact Center Solution for Iberostar Hotels & Resorts
Talkdesk supports iconic travel and tourism brand on journey to the cloud. - 3/22/2022
5 Ways Hotels and Resorts Can Use Social Media to Attract New Guests
It takes more than just posting a few times a month to attract the attention of consumers. It requires strategy. - 3/22/2022
SimplyAnnounce, an Electronic Bulletin Board Application, Advances Cloud Communication Platform
Think Simplicity adds new functionality to provide hoteliers with the ability to post important information for staff quickly and easily.