ARTICLES BY THIS AUTHOR
- 5/1/2022
Transforming Digital Payments to Improve the Corporate Travel Experience
Here are four ways hotels can make corporate travel more flexible for both business travelers and hoteliers via consolidated, direct billing. - 4/28/2022
Hotel Effectiveness Releases Hotel Labor Cost Index and Housekeeping Analysis Report
Average hourly wages for hotel staff is $16.51/hour with room attendant specific wages at $14.63/hour. - 4/27/2022
Trend Report: Hotel Workforce Automation Boosts Productivity
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior. - 4/27/2022
How Technology Can Address Chronic Record Labor Shortages
Three reasons food businesses are choosing digital solutions. - 4/27/2022
IT Teams in Hospitality, Travel Industries Provide the Highest Employee Satisfaction Rating of Any Industry
However, these organizations also take the longest time to resolve issues, with their average resolution time at 27.32 hours. - 4/27/2022
Hotels Have an Opportunity to Serve the Midterm Economy
Those who travel or live nomadically for long periods of time are becoming more common and they have unique living needs. - 4/26/2022
Expedia Group and Qtech Software Expand Collaboration
As a result of this collaboration, travel businesses of all sizes now have greater accessibility to premium hotel content and technology via the OTRAMS GO platform, helping generate higher revenue, grow their businesses, and improve efficiency in the travel ecosystem. - 4/26/2022
Hoteliers Pivot on Multiple Fronts as the Industry Rebounds Post COVID-19
Investing in technology now after two years of dismal results may seem counterintuitive, but the financial benefits and improved guest experience will be significant. - 4/26/2022
Viceroy Hotel Group Selects Tripleseat for Their Sales and Catering Platform
"Tripleseat looks very professional and is extremely user-friendly; this was an easy decision for us," says Kate Thompson, Area Director of Sales & Marketing for Viceroy Hotel Group.