ARTICLES BY THIS AUTHOR
- 4/1/2005
Hyatt, Embassy Suites Go Self-Serve
Hyatt Hotels and Embassy Suites have made major self-service check-in/out deployments. - 4/1/2005
PM Building Blocks
Andrew Furrer, director of information technology for Kimpton Hotels and Restaurants, based in San Francisco, knows how important property-management systems (PMS) can be to business operations in the hospitality industry - 3/1/2005
Arby's Franchise Sybra Goes Extra-Terrestrial
Sybra, Arby's second largest franchise, announces that it will use Spacenet (spacenet.com) Connexstar broadband satellite network to provide broadband service to its 237 Arby's restaurants. - 3/1/2005
Can You Hear Me NOW?
Ten seconds doesn't sound like a long time, until you multiply it by the number of cars visiting your drivethru at lunchtime. Then, ten seconds can mean higher revenue, more accurate orders and more satisfied customers. - 3/1/2005
Starwood Launches Megawatt Project
Starwood Hotels & Resorts Worldwide has entered into a Master Energy Services Agreement (MESA) with Alliance Star Energy, a joint venture between FuelCell Energy and Alliance Power. - 3/1/2005
Peripheral No More
Printers, biometric readers and other add-ons become the focus of better service and improved efficiency