ARTICLES BY THIS AUTHOR

• 11/30/2004

  Enterprising ASPs

  Hospitality operators are increasingly looking at Web-based applications for true enterprise visibility-using application-service providers (ASPs) to get remotely hosted IT systems that can boost business efficiencies and spare IT budgets.
• 11/7/2004

  2004 Edge Awards

  Excellence comes in many sizes and sometimes from unexpected places.
• 10/31/2004

  Report challenges execs to rethink hotel discount strategies

  A new report published by The Center for Hospitality Research at Cornell is challenging executives to rethink their hotel discounting strategies.
• 10/31/2004

  Wi-Fi Use

  Most travelers would not return to a hotel where the Wi-Fi Internet service was unsatisfactory according to a BT survey of regular hotel users across North America.
• 10/31/2004

  A New Forum for Hotel Technology

  Hospitality Technology magazine and Hotel Technology Next Generation (HTNG, htng.org) are joining forces to create the first Hotel Technology Forum, April 20th to April 22nd at the Bellagio Resort and Casino in Las Vegas.
• 10/31/2004

  Captain D's Upgrades its Kitchens

  Captain D's, operator of more than 580 seafood restaurants is installing QSR Automations (qsrautomations.com) ePic Kitchen Management Solution, with 30 stores planned for completion by the end of 2004 and continued implementation efforts to occur throughout 2005.
• 9/30/2004

  RevPAR Forecast

  PricewaterhouseCoopers forecasts revenue per available room (RevPAR) to increase by 6.3 percent in 2004, the largest increase in 20 years.
• 9/30/2004

  HTNG Appoints Executive Director

  Hotel Technology Next Generation (HTNG) announces the appointment of Douglas C. Rice as Executive Director.
• 9/30/2004

  Fan Friendly

  The Philadelphia Phillies did not cooperate. Well, at least not as I had hoped. In mid-summer, while baseball was heating up and the Phillies were in first place, an October cover story on Aramark and its management of the brand new Citizens Bank Park.
• 9/30/2004

  McDonald's Commits to RFID

  McDonald's is now accepting MasterCard (mastercard.com) PayPass, a new "contactless" payment option utilizing radio frequency identification (RFID) technology.