ARTICLES BY THIS AUTHOR
- 12/1/2004
Enterprising ASPs
Hospitality operators are increasingly looking at Web-based applications for true enterprise visibility-using application-service providers (ASPs) to get remotely hosted IT systems that can boost business efficiencies and spare IT budgets. - 11/1/2004
Wi-Fi Use
Most travelers would not return to a hotel where the Wi-Fi Internet service was unsatisfactory according to a BT survey of regular hotel users across North America. - 11/1/2004
Report challenges execs to rethink hotel discount strategies
A new report published by The Center for Hospitality Research at Cornell is challenging executives to rethink their hotel discounting strategies. - 11/1/2004
Captain D's Upgrades its Kitchens
Captain D's, operator of more than 580 seafood restaurants is installing QSR Automations (qsrautomations.com) ePic Kitchen Management Solution, with 30 stores planned for completion by the end of 2004 and continued implementation efforts to occur throughout 2005. - 11/1/2004
A New Forum for Hotel Technology
Hospitality Technology magazine and Hotel Technology Next Generation (HTNG, htng.org) are joining forces to create the first Hotel Technology Forum, April 20th to April 22nd at the Bellagio Resort and Casino in Las Vegas. - 10/1/2004
IHG Dumps Expedia, Hotels.com
Following up on its new travel distribution guidelines, InterContinental Hotels Group (IHG), has certified Travelocity (travelocity.com) as a third-party distributors of its more than 3,500 hotels worldwide. - 10/1/2004
RevPAR Forecast
PricewaterhouseCoopers forecasts revenue per available room (RevPAR) to increase by 6.3 percent in 2004, the largest increase in 20 years. - 10/1/2004
HTNG Appoints Executive Director
Hotel Technology Next Generation (HTNG) announces the appointment of Douglas C. Rice as Executive Director. - 10/1/2004
Fan Friendly
The Philadelphia Phillies did not cooperate. Well, at least not as I had hoped. In mid-summer, while baseball was heating up and the Phillies were in first place, an October cover story on Aramark and its management of the brand new Citizens Bank Park.