ARTICLES BY THIS AUTHOR
- 10/31/2006
Dining out in Paris
If dining out in New York were anything like dining out in Paris, residents of the Big Apple -- or much of the U.S., for that matter -- would be forced to take a moment, even just a millisecond, to slow down and actually chew their food. - 10/31/2006
Regent On-Board with Credit Cards
Passengers of the Regent Seven Seas Cruises' vessels can now make on-board credit card authorizations via a Southern DataComm (protobase.com) and Micros Fidelio (micros.com) Cruise Systems solution. - 10/31/2006
Embassy Suites Installs Self-Service Kiosks
Embassy Suites Hotels has announced the launch of its 20/10 brand evolution program with the completion of EmbassyDirect registration kiosks. - 10/31/2006
20/20 Vision
For the hospitality operator, enterprise management has often taken the form of a property management system. However, new, 21-century generations of centrally-hosted, true enterprise management applications offer even more cohesion and visibility into multiple aspects of the business. Since hospitality organizations often comprise multiple locations, EMS systems are invaluable for keeping every facet tied into a cohesive whole. - 10/31/2006
Riding the cutting edge of payments
In a few short years, payment options such as debit cards have gone from foreign to familiar to U.S. consumers. That's why it's important for hospitality operators to keep up with -- and even try to get a jump on -- innovative payment technologies as they emerge. - 10/31/2006
U.S. Hotel Telephone Revenues Declined 16 Percent Since 2000
PricewaterhouseCoopers research, supplemented by Smith Travel Research (STR) and Cellular Telecommunications and Internet Association (CTIA) data, indicates that telecommunications revenue in hotels has declined an average of 16 percent since its peak in 2000.