ARTICLES BY THIS AUTHOR
- 4/9/2015
White Lodging Releases Info about Data Breach Investigation
White Lodging shares the names and locations of affected food and beverage outlets. - 4/9/2015
Papa John's Launches PayShare Online Bill Splitting Tool
Innovative tool empowers customers to share the bill with friends. - 4/8/2015
Jamie Oliver's Newest Location Uses Cloud Solution for Real-time Insights
Jamie's Italian has selected NCR cloud solutions for its first restaurant in Brazil. - 4/8/2015
Radisson Blu Aqua Hotel, Chicago Intros Art of Blu Mobile App
Design-oriented Chicago hotel offers guests their personal art docent in the palm of their hands. - 4/7/2015
Best Western Unifies Reservations and Revenue with Cloud Tech
Infor, the industry cloud company, today announced a unified environment for reservations and revenue management for Best Western International. - 4/7/2015
Corner Bakery Believes in Technology to Drive Franchise Growth
Gary Price, president of Corner Bakery Cafe, reveals how franchisee IT strategies must include customer-facing and back-office solutions - 4/7/2015
Navigating Healthcare Reform with Technology
The passing of the Affordable Care Act (ACA) has brought with it tangible workforce management issues. As new mandates and regulations force operators to focus on tracking, reporting, and proactive scheduling, technology companies are offering more robust systems to help manage the added responsibilities. - 4/7/2015
Flexible PMS Streamlines Ops with Connection to Central Reservations
HotelREZ Hotels & Resorts launches new PMS interface, REZSwitch. - 4/7/2015
Devouring Data
Software has become a necessary tool in competitive differentiation, and it's invaluable to creating a unique hotel experience. As more data points are used to gather guest information, hospitality must look to developing the "problem" of gathering as much data as possible. Having this data will lead to more pressure on software developers to enable easy access and analysis. - 4/7/2015
The House that Tech Builds
While many organizations are outsourcing technology as a way to reduce the cost and complexity of managing their infrastructure, Hyatt Hotels & Resorts is strengthening in-house technology resources. The company is bringing in developers, analysts and more, to develop a hospitality platform that will enable rapid innovation and a competitive edge. This approach, according to Hyatt CTO Matt O'Keefe, empowers a company to deploy technology quickly and to scale; and creates a closer link between the guest and the brand. In an exclusive interview with <em>HT</em>, O'Keefe talks about Hyatt's technology approach and the new hospitality platform that will roll out later this year.