ARTICLES BY THIS AUTHOR
- 12/16/2015
Embracing Disruption: 2016 POS Software Trends Report
In this highly anticipated annual report, <em>Hospitality Technology</em> queries restaurant technology executives and the vendor community to get a broad view of what trends are driving the point of sale landscape. Restaurant execs were asked to share what features they're most looking for in their next POS software upgrade plus the business goals that are driving those investments. <em>HT</em> also tapped the vendor community to provide highlights of 2015 offerings, forward-looking plans and predictions for what trends will impact the POS. The result is a comprehensive look at what factors will be effecting change at the point of sale. - 12/16/2015
Data and Diapers
HT's Group Editor-in-Chief, Abigail Lorden discusses the importance of hospitality operators knowing their customers and acting on data to send perfectly timed and relevant communications. - 12/16/2015
Verifone Announces Comprehensive and Flexible Mobile POS Solution
Addition of Verifone e265 mPOS solution brings all-in-one payment acceptance and eCommerce capabilities to merchants in all environments. - 12/16/2015
Innovation & Engagement Drive Service Strategy at Restaurant Executive Summit
The 11th annual installment of the Restaurant Executive Summit, with a theme of "Foodservice Fusion: Ops, Marketing & Tech Alight for Service Excellence," brought together a diverse mix of senior-level decision makers and subject matter experts to take part in three days of peer-to-peer discussion, interactive workshops and networking sessions. - 12/16/2015
Amazon Launches Restaurant Delivery on Prime Now in Austin
Prime Now customers in Austin can now enjoy delivery from local restaurants and food trucks, including Boteco ATX, Chi'Lantro, Clay Pit, Michi Ramen, Moonshine Patio Bar & Grill, Southside Flying Pizza, Sugar Mama's Bakeshop, Terry Black's Barbecue, The Backspace and many more. - 12/16/2015
Breaking Cellular Barriers
When staying at a hotel, guests not only expect to stay connected through those devices via Wi-Fi, but they also want the ability to make phone calls from their mobile phones without fighting for a signal or getting dropped mid call. Despite limited control, hotel operators can implement changes to improve cellular signals with carrier and FCC approval. - 12/16/2015
Engaging a Global Workforce
How FRHI Hotels & Resorts connected worldwide staff with a mobile and online platform. FRHI's internal communications project manager shares how an internal communications team established a vision of efficient, two-way communication based on achieving three goals: increase awareness of the FRHI brand; facilitate employee communication; and reach employees with inactive email accounts. - 12/16/2015
Mobile Payments in Transition
Consumer expectations and demands drive the need for mobile options to go beyond payment alone. As operators seek to find ways to maximize the potential of payment platforms, they look to integrate other features with the payment component such as loyalty and order-ahead capabilities. - 12/15/2015
California Tortilla Burrito Elito Mobile Apps Integrates Online Ordering
Restaurant chain expects to cut wait time for guests and increase the number of orders it can process during peak day parts. - 12/15/2015
Vagabond Inn Hotels Opts for Cloud-Based PMS
SkyTouch Hotel OS chosen by Vagabond Inn to expand operational capabilities and enhance guest experience.