ARTICLES BY THIS AUTHOR
- 9/14/2016
HotelREZ Partners with Access Bookings
Through HotelREZ, Access Bookings will be able to offer its clients a large range of independent accommodations. - 9/13/2016
Marriott to Use Social Media, Rewards App to Give Loyalty Members Unique NFL Experiences
Loyalty members could win tailgating perks or a Super Bowl sleepover, or redeem points for NFL tickets, merchandise or unique experiences. - 9/13/2016
Toast Restaurant POS Now Compatible with Samsung Pay
Restaurants using Toast technology can now offer guests tableside payments using tablet POS devices. - 9/13/2016
New CHR Tool Helps Restaurants Evaluate Effectiveness of Off-Peak Menu Specials
The tool helps restaurants better understand the cannibalization of regular sales by specials. - 9/12/2016
Prevent Poor Social Media Reviews by Soundproofing Hotel Rooms
Commune Hotles & Resorts installed acoustic soundproof windows to reduce street noise, improve customer satisfaction and improve its online reputation - 9/12/2016
Paytronix: Four Signs a Loyalty Program Needs to Be Updated
Declining loyalty, gaming the program, franchisee complaints and a conflict with corporate objectives indicate change is necessary. - 9/11/2016
GBTA: More than half of business travelers download, use hotel apps
Hotel apps are used very differently among baby boomer, millennial business travelers. - 9/11/2016
3 Keys to Successful Digital Marketing
Expert to offer crash course in digital marketing priorities for restaurant execs at 2016 Restaurant Executive Summit. - 9/11/2016
Noble House Hotels & Resorts Alerts Guests to Security Breach
Eleven Noble House properties were found to have malware installed on the payment processing systems. - 9/11/2016
Deloitte: 70% of Consumers Want Restaurant Apps to Engage with Them on a Personal Level
More than half of consumers want to use a restaurant’s app to split a check or pay for takeout, drive-through meals.