Artificial Intelligence / AI

AI provides hotels with solutions for personalization, service enhancement & employee efficiency.

Hotels would do well to consider a hybrid approach that allows chatbots to execute simple tasks while escalating more complicated requests to a live agent.

Insights based on Allora’s profiling of 56M unique guests and running more than 600K AI-based trials.

3 ways AI and IoT can help hotels elevate the guest experience

Guests will use a branded mobile app for mobile check-in, mobile key, requesting amenities, booking reservations, viewing current promotions, and communication with staff.

Vista and Select Inn guests will receive personalized welcome messages, surveys, and access to an automated 24/7 digital concierge via a ChatBot.

In Q4, expect a few key trends to take center stage in the restaurant tech industry.

California beachfront property caters to guest demands for online content streaming, voice-activated amenity control and seamless internet connectivity.