Artificial Intelligence / AI

This thought leadership article from Advantech, a provider of embedded and automation products and solutions, details how digital signage. self-serve kiosks and cloud-based technologies have enabled futuristic service automation.

With the addition of AI and natural language processing, Rose can now read sentiment and understand context.

This article from explores chatbots and AI in recruiting

White paper establishes best practices for adopting voice technologies in hotels.

From a more personalized experience to increased security, facial recognition technology has the power to improve revenue.

HT's Editor discusses the role of voice technology in hospitality.

Solving the paradox of high-tech, high-touch service and personalized experiences.

Blockchain technology has the potential to completely alter the hotel booking system by verifying online reviews, weeding out fake reviews.