Apex, Tacit Team Up to Increase Efficiency of Digital Ordering and Food Locker Pickup

Anna Wolfe
Senior Editor, Restaurants

Apex Order Pickup Solutions and Tacit Corporation have completed a new software integration that will help foodservice operators provide the digital experiences customers want while achieving new labor efficiency in today’s challenging environment.

Apex is the creator of the OrderHQTM smart food locker, powered by ApexIQTM software. Tacit is a leading provider of digital ordering and processing solutions for mobile apps, web, kiosks and digital room service. Their integrated solutions now work together seamlessly to help
enhance customer satisfaction, improve employee experiences, and reduce operating costs.

The new partnership between Tacit and Apex means foodservice operators can
easily offer fast, convenient ordering through Tacit’s digital ordering solutions, then extend
that self-serve experience with secure, contactless pickup from OrderHQ food lockers.

Apex and Tacit offer admin tools and data visibility that provide insights operators can use to
continually improve workflow processes and increase speed of service. They can also use the
order pickup data to better manage delivery service provider relationships in order to
improve order pickup speed and increase throughput during peak hours.

The Apex and Tacit integration creates a new opportunity for foodservice operators to give
guests the fully digital dining conveniences they want, while optimizing their own operations
to succeed in today’s challenging foodservice environment.

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