Angie Hospitality, iRiS Partner to Improve Guest Room Convenience

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Angie Hospitality, iRiS Partner to Improve Guest Room Convenience

06/26/2018

 Angie Hospitality, developer of the world’s first voice and AI solution purpose-built for the hospitality environment, has inked a key partnership agreement with iRiS, the market leading guest experience platform for the hospitality industry. Through the new collaboration, hoteliers will have the ability to integrate Angie’s cutting-edge virtual assistant technology with iRiS’ Guest Experience Platform (GXP).

With both solutions recognized for their ability to personalize the guest experience and maximize convenience, Angie and iRiS will now have the ability to work together to provide guests with a direct channel of communication to a hotel’s various departments and services via integration with property PMS and POS platforms. By simply making a verbal request to Angie or by interacting with Angie’s touchscreen, requests for amenities such as room service or making restaurant reservations can now be automatically and instantly directed to the appropriate personnel, reducing service response times and demands on labor resources, while enhancing both guest satisfaction and revenue potential.  

Through the combined Angie and iRiS solution, guests are also provided with a convenient means to locate and view all hotel services and promotions available to them. Such details can be readily accessed via Angie’s voice or interactive touchscreen display. Offering greater control over how guests choose to interact with the guest room environment, Angie’s voice and touchscreen functionality can also be used to control guest room amenities, such as televisions, lighting or thermostats.

In addition to the integration with GXP, which provides voice-activated control of room amenities and the ability to request services or hotel information, Angie also serves as a cost-effective all-in-one guest room device that functions as a telephone, alarm clock, night light and Bluetooth speaker, among other things. As a simple plug-n-play device, Angie also instantly upgrades the hotel’s Wi-Fi network, offering fast and fully-encrypted internet connections. Guests can easily personalize the in-room network, so their devices connect as they do at home, and preferences can be remembered for future stays.