30+ International Hotel Brands Choose Spa Management Solution
Amadeus, a global technology and distribution solutions provider for the travel and tourism industry, announces the continued success of its solution for spa management operations, the Reservation Assistant, as implementation is completed for over 30 top hotels across Asia Pacific, including Centara, Four Seasons, Hyatt International, Mövenpick, and Swissotel.
Developed by TAC Informationstechnologie GmbH, the Reservation Assistant equips hoteliers with a comprehensive set of tools, including reservation management, package administration, therapist allocation and individual guest care and management services, in one seamless solution. The system is installed with a simple interface and rich features, including 100% scalability and an integration option with a hotel's main Property Management System (PMS).
Spas are an increasingly essential element for hotels, particularly in the prestige and boutique sector. Once considered a mere differentiator, spas are now seen as a necessity for many classes of travellers. On an average, hotels with an emphasis on spa and wellness can account for approximately 25% of their annual revenue.
"The Reservation Assistant has an impressive track record for enhancing the guest experience. As customer satisfaction is central to everything we do, we're excited to implement the solution at our spas around South East Asia. We believe Reservation Assistant will set the standard for all of our spa locations, and we look forward to continue working with Amadeus in the months to come," says David Good, vice president of operations at Centara Hotels & Resorts.
Developed by TAC Informationstechnologie GmbH, the Reservation Assistant equips hoteliers with a comprehensive set of tools, including reservation management, package administration, therapist allocation and individual guest care and management services, in one seamless solution. The system is installed with a simple interface and rich features, including 100% scalability and an integration option with a hotel's main Property Management System (PMS).
Spas are an increasingly essential element for hotels, particularly in the prestige and boutique sector. Once considered a mere differentiator, spas are now seen as a necessity for many classes of travellers. On an average, hotels with an emphasis on spa and wellness can account for approximately 25% of their annual revenue.
"The Reservation Assistant has an impressive track record for enhancing the guest experience. As customer satisfaction is central to everything we do, we're excited to implement the solution at our spas around South East Asia. We believe Reservation Assistant will set the standard for all of our spa locations, and we look forward to continue working with Amadeus in the months to come," says David Good, vice president of operations at Centara Hotels & Resorts.