Zingle Teams with Newmarket to Connect Guests Directly to Hotel Staff
Zingle and Newmarket have announced an exclusive partnership to integrate Zingle’s guest texting service with Newmarket’s HotSOS hotel service optimization solution, which will allow hotels to communicate directly with their guests via text in order to offer faster and more personalized services.
HotSOS is an enterprise solution that helps to automate and track preventive maintenance, service orders, and guest requests at over 2,000 hotels worldwide. This new partnership means that hotels using Zingle’s texting service to communicate with their guests can now add requests directly through HotSOS to complete requests faster while also providing a more personal level of service to guests.
With Zingle, guests can text the hotel as they would any other personal contact, and the hotel receives those messages on a simple online dashboard. Using HotSOS, those messages can be easily and quickly passed along to the appropriate hotel contact for immediate follow-up, ensuring a timely response to the guest.
HotSOS is an enterprise solution that helps to automate and track preventive maintenance, service orders, and guest requests at over 2,000 hotels worldwide. This new partnership means that hotels using Zingle’s texting service to communicate with their guests can now add requests directly through HotSOS to complete requests faster while also providing a more personal level of service to guests.
With Zingle, guests can text the hotel as they would any other personal contact, and the hotel receives those messages on a simple online dashboard. Using HotSOS, those messages can be easily and quickly passed along to the appropriate hotel contact for immediate follow-up, ensuring a timely response to the guest.