ZDirect Integration to Apple's Passbook Sends Confirmations from PMS to iPhone

ZDirect is helping to keep mobile travelers organized by developing new integration that links directly from a hotel's property management system to the Apple iOS 6 Passbook digital wallet. Using the ZMail® electronic communication platform, a guest's hotel confirmation becomes a mobile "pass" that is sent to an iPhone or iPod Touch and added to the mobile Passbook file. Since Passbook is time and location based, hotel confirmations automatically appear on the lock screen when and where the information is needed.

 

As travelers get close to the hotel, their confirmations pop up for easy viewing.

ZDirect is a hospitality provider of electronic customer-relationship management services. Via ZMail®, hotels send personalized emails and text messages to guests before, during and after their stay to improve hotel-to-guest communications, build customer loyalty and increase onsite spending. Today more than 2,000 hotels spanning six continents are using ZMail® to better connect with guests.

 

ZDirect attaches Passbook files to emails or creates a link to download the “pass” from a confirmation email or SMS text message. The look and feel of the hotel's "pass" can be customized for each hotel and configured for any PMS. Once the "pass" is stored on the mobile device, a data connection is not needed to retrieve it, so roaming charges are not assessed.