Wisely introduces several new features that will be showcased during its Customer Intelligence Summer Summit on Thursday, August 26 at 1 p.m. ET.
The 60-minute release event will introduce a variety of product enhancements that offer restaurants a virtual helping hand at the front door, new ways to integrate and access customer data, and even smarter, automated marketing.
The following features will be available for immediate use starting Aug. 26:
·List Assist: An all-new way to support hosts and reduce manual work with a sequence of customizable automated reminder texts that encourage waitlist guests to return to be seated, faster—and remove them from the list automatically if they no-show
·Feedback Automations: Create and deploy surveys triggered based on guest behavior—sent via email or SMS with reporting that gets feedback to ops, marketing, and execs faster
·Embedded Profile: Contextualize customer feedback by seeing details from the Wisely CRM—frequency, history, most recent visit details, etc.—synced with Wisely direct survey replies
·Recommended Marketing Automations: Drive results faster with dozens of pre-built email and SMS automations that are proven to motivate customers to act
·Wisely In Your Pocket: A limited-release iPhone version of the Wisely Host App that gives restaurant managers access to Wisely on-the-go
The Summer Summit will include conversations with Wisely’s community of restaurant operators, including The Old Spaghetti Factory, Sonny’s BBQ, Parry’s Pizzeria & Taphouse, Hawkers, Next Door American Eatery, The RAM, Union Joints, Superica, King’s Dining & Entertainment, and Barcelona Wine Bar. Many of Wisely’s newly announced tech partners—ChowNow, Fiserv, GoTab, PAR Technologies, Ready, Sparkfly, and Vert Digital—will also share how they’re working with Wisely to create a 360-degree view of each restaurant customer.
To register for Wisely’s virtual Customer Intelligence Summer Summit, visit https://www.getwisely.com/summer21.