Wild Rose Casinos Implements PMS, POS Solutions

Wild Rose Casinos & Resorts in Iowa that it has implemented Agilysys’ InfoGenesis POS and Visual One PMS solutions at its three locations in Emmetsburg, Clinton and Jefferson.

In their efforts to deliver an enriched guest experience, Wild Rose Casinos required an enterprise-ready, all-in-one PMS solution and a full POS solution that combines convenience through mobility with complete functionality.

“Agilysys provided us with the mobile enablement and ease of use required for our staff to offer guests a superior and more personalized service,” said Director of IT Phil Smith. “The Visual One PMS and InfoGenesis POS solutions incorporate an accessible user interface with a variety of reporting tools to help us improve productivity and capitalize on revenue opportunities. With Agilysys we gained a technology partner that from the implementation phase through ongoing operations provides the support we need to run our businesses to the best capacity.”

InfoGenesis POS, a point-of-sale solution among luxury hotels and resorts, is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with offline capabilities. Its robust reporting and analysis features, extensive enterprise-grade menu and item configuration capabilities, combined with multi-language support, help to drive service flexibility and increased operational efficiency.

Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly interface is laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities.