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Accor Collaborates With AWS to Deliver Exceptional Guest Experiences
Europe’s largest hospitality company works with AWS to enhance travel planning and booking, offering personalized recommendations and intuitive, conversational advice. -
Unlocking New Guest Value with AI-Powered Websites Part I: Customer Journey Context
With an AI engine powering the hotel's website, a hotel can present information that’s fully personalized to each guest, no matter which stage of the customer journey they are presently on.