WebRezPro Cloud PMS Partners with Whistle Guest Messaging Platform

World Web Technologies Inc. (WWT) is pleased to announce a direct interface between its WebRezPro cloud property management system (PMS) and Whistle, a customer service platform that enables hotels to engage with guests through smartphones.

Whistle is a cloud-based guest messaging platform that allows hotel staff and guests to communicate via SMS text messaging and mobile messaging pre-stay, during, and post-stay. The software aims to increase guest engagement, improve service scores, and boost online TripAdvisor rankings.

Integrating Whistle with WebRezPro cloud PMS is a highly valuable advantage for hoteliers and their guests, Whistle said. Providing precise, automated guest messaging significantly improves guest satisfaction and front office efficiency.

The direct two-way integration between WebRezPro cloud PMS and Whistle streamlines operations by enabling WebRezPro to automatically communicate a guest’s reservation information to Whistle in real time. Whistle then automates pre-arrival, mid-stay, and departing messaging to be sent to the guests via SMS and mobile messaging. Customer service is vastly improved as guests can communicate in real time using their mobile devices.