Waitbusters Adds POS Integration for Online Delivery Orders

Anna Wolfe
Senior Editor - Restaurants
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Buffalo Wing Factory has streamlined operations since using online ordering with POS integration.

Waitbusters LLC now offers online ordering with POS integration for both in-house and third-party delivery platforms. One of the first multi-unit establishments to utilize this technology, Buffalo Wing Factory, has significantly streamlined their operations at all four of their Northern Virginia locations since instituting it a month ago.

This integration eliminates the time spent to enter orders manually into the POS and the possibility of manual order errors.  It further enables Buffalo Wing Factory to have, in one dashboard, third-party orders together with their own online orders.

According to Buffalo Wing Factory, “We believe providing a delivery solution for our customers is a requirement in today’s food service landscape.  The operational pressures and financial impact that go along with adding this convenience can be challenging.  Waitbusters provided an integrated solution for our DoorDash order flow that has eliminated the need for staff to enter orders from the tablet into the POS. This has dramatically reduced order errors and allows our staff to focus on the guests.”

In addition to providing an online ordering platform with third-party integration, Digital Diner gives restaurants a variety of delivery options including:

  • Delivery as a service
  • Delivery driver logistics
  • Hot spot delivery


Photo by Atharva Tulsi on Unsplash