Virdee Integrates with PMS Provider Infor to Deliver Seamless Virtual Reception for Hotels

Virdee, a SaaS company serving the lodging, multifamily and commercial real estate industries, announced certification for the integration of its virtual reception platform, Virdee Concierge, with Infor’s HMS Property Management System (PMS). The move comes as costs of staffing a front desk check-in/check-out operation continue to become increasingly challenging for hotels and other commercial real estate venues in the post-COVID environment.

The partnership further accelerates Virdee’s ability to help hotels solve staffing and expense challenges through its end-to-end, contactless check-in/check-out technology at the property level.

• Infor HMS certification ensures reliable PMS integration: By partnering with one of the industry’s leading PMS solution providers, Virdee takes the next step in delivering a seamless check-in/check-out experience. The HMS/Virdee integration provides the ability for travelers to create, modify or view a reservation; obtain a room assignment and property information; contactless check-in and check-out and access to guest folio.
• Delivers seamless integrated technology approach: Virdee’s subscription-based technology enables check-ins for 100 percent of hotel guests without the need for human interaction. Integrating with best-in-class platforms such as Infor HMS, sets a new standard for virtual reception capabilities across the hospitality spectrum.

Jason Floyd, general manager, Infor Hospitality, said: “At Infor, we seek to partner with industry leaders such as Virdee on solutions that improve bottom line results, and deliver solutions that are simple and effortless. As competition in the hospitality industry continues to tighten, creating competitive differentiation through guest technology is a must.”

Nadav Cornberg, Virdee founder and chief technologist, said: "Our software is built to connect seamlessly through an API-first approach. We’re delighted to work with Infor HMS to help hoteliers tackles the legacy challenges around check-in, staff management and today, providing efficient cost-effective solutions in a contactless environment.”

Branigan Mulcahy, Virdee founder, said: “As we continue to build out our platform, having partners such as Infor provides our customers with the assurance that we have integrated with the best in the business. This in turn assures that our joint customers have an affordable solution to elevate the customer experience while reducing labor costs.”