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Travelport’s New Hotel Retail Tool to Drive Hotel Bookings

Travelport, a Travel Commerce Platform, announced a new retail product for hotels, Hotel Retail, that gives agents a new tool to deliver a personalized customer experience, enabling increased hotel attachment rates within one simplified workflow.
Bookers demand access to a broader range of travel content and instant, detailed information about travel products at the point of booking. Hotel Retail allows agents to stay within their workflow by delivering everything they need in one place. It is fully integrated into Travelport’s platform, and gives Travelport Smartpoint-connected agencies efficient and seamless access to hotel details, amenities and location.
Other benefits of Hotel Retail include:
  • A content rich graphical interface, featuring side-by-side rate comparisons, including best available, negotiated and consortium rates. Plus, the newly launched Travelport Exclusive Rates and other hotel rates and soon to also include rates from other hotel aggregators.  Providing agents with a full overview of the best option for their travelers.
  • Extensive integrated mapping and in-map search capabilities, enabling agents to manipulate existing search results or easily create new searches from pin drops within a map to visually differentiate hotel properties based on traveler location requests and nearest amenities preferences and
  • Simplified guest booking based on traveler profile data.

Hotel Retail will be a timesaver for agents, providing productivity and workflow benefits as they no longer need to rely on multiple rate searches in multiple places nor websites and mapping applications outside their workflow to locate the most relevant hotel with the best rates for their customers.
Hotel Retail will initially be available through Travelport Marketplace for Travelport Apollo agencies from mid-July, Travelport Worldspan agencies from Q4 2017 in the USA and Canada. Further countries as well as a roll-out to Travelport Galileo agencies will happen over the next six months.

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