Travel Tripper Releases ADA Monitoring Platform for Hotels
Travel Tripper, a digital agency and tech provider in e-commerce, released an Americans with Disabilities Act (ADA) Monitoring Platform made specifically for hotels. This groundbreaking new platform offers a proactive approach to the increasing threat of ADA website lawsuits in the hotel industry, allowing hoteliers and their web service providers to address website accessibility issues and mitigate the risk of ADA compliance lawsuits.
The first of its kind in the hotel industry, Travel Tripper’s ADA Monitoring Platform actively audits hotel websites according to WCAG 2.1 AA-Level standards and automatically alerts property teams if a technical violation is found. Upon recognizing an ADA violation, the platform sends regular notifications to account users until the issue is fixed. These notifications can be customized, allowing users to alert additional third parties, such as web service providers.
Because many ADA website lawsuits focus not only on technical compliance related to assistive web technologies, but also the omission of ADA content as it relates to property accessibility, Travel Tripper includes content audits and content rewrites as part of the initial setup of its monitoring platform. To do so, the Travel Tripper team works with the property to create comprehensive site content about physical accessibility at the hotel as well as the legal documentation required by the ADA.
Although the platform was developed to catch ADA website violations before they reach the courts, due to the gray area in ADA legislation it is unlikely ADA lawsuits will stop completely, regardless of the compliance level achieved. For that reason, the Travel Tripper ADA Monitoring Platform also provides the proper documentation for hoteliers and their lawyers in the midst of an ADA lawsuit. The data available in the platform assists legal teams in providing compliance by showing awareness, action, and resolution of compliance violations, which is a typical outcome of lawsuit mitigation. For example, regular audits are time stamped and archived for future reference, while real-time compliance statuses are tracked in a linear graphical form, and development worklogs are available as compliance violations are resolved.
Since its launch in 2016, Travel Tripper’s Digital Agency has provided ADA compliance solutions to more than 200 hotels. Today, Travel Tripper’s ADA Monitoring Platform takes the digital agency’s innovative mindset to a new level by expanding ADA services to any hotel in the digital space. The platform is available to any hotel or accommodation property, independent of existing web agency or web service agreements.