Tech-Savvy U.K. Hotel Opens NYC Location on Micros Platform

11/1/2011

The progressive and tech-savvy U.K.-based hotel company YOTEL is opening a new location in Times Square New York. The company will leverage MICROS Systems, Inc. property management, central reservations and cloud-based GDS.

The new YOTEL New York Times Square, which opened in June, was designed to be transformable with convertible spaces that possess a warm, futuristic, and technology savvy feel. The hotel features 20,000 square feet of flexible entertainment space including the largest hotel terrace in the city.

To manage and market this new property, YOTEL has implemented a completely integrated MICROS solution including myfidelio.net CRS to manage hotel distribution on GDS, MICROS Channel Manager for direct 2-way interface with major Online Travel Agencies such as Expedia or Booking.com, and MICROS OPERA Property Management System, with OPERA Kiosk module to allow for guest self-check-in and check-out.

With MICROS’s cloud-based distribution product, myfidelio.net, YOTEL can control cabin inventories, rates, reservations, and guest profiles from one single point with capabilities for real-time changes that publish directly to sales channels.

“MICROS has provided the ideal solution to addresses all of our technology requirements and to streamline our operations,” states, Hanif Jivraj, director of revenue management, YOTEL New York. “Our customers are active, on-the-move travelers and MICROS has provided a complete solution that serves to elevate the guest experience from the time a reservation is made, to guest check-in via the front desk or OPERA Kiosk, and throughout the check out process. MICROS completely understands our requirements and the MICROS solution has really streamlined our processes.”

Related Topics