Study: 76% of Meeting Planners Are Now Rebooking

Anna Wolfe
Senior Editor, Restaurants

Knowland announced the results of a survey entitled, 2020 Planner Survey: The State of the Meeting Industry, designed to help industry professionals understand the planner and event manager perspective on recovery.

The inability to meet, collaborate and ideate as a group has substantially impacted businesses during this disruption. Getting back to the business of business is at the heart of the meeting and events industry. With the reality of a vaccine in distribution and new norms in place, the future of the meeting industry does include the return to in-person meetings in 2021. Meetings may not look the same, but the value of face-to-face connections will not be overlooked.

Highlights from the survey include:

  • 76% of meeting planner respondents are now rebooking meetings
  • Following local safety guidelines and communication of safety protocols were ranked as highest reasons planners could be encouraged to book a facility (78.9% and 75.8%, respectively)
  • 60% cited flexible low-risk hotel contracts as an extremely important requirement for in-person meetings, second only to a vaccine (65.3%)
  • 45% of planners expect meeting size (attendees) will return to pre-COVID levels in 2022.


Download the 2020 Planner Survey: The State of the Meeting Industry here.

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