Vromo, a delivery software solution for the restaurant sector, has formed a strategic partnership with Square.
This partnership means that restaurants across the U.S. will have integrated access to Vromo’s delivery software and multiple third-party fleet options.
75% of consumers prefer to order delivery direct from the restaurant, according to HT's 2021 Customer Engagement Technology Study.
Vromo software, designed specifically for the restaurant sector, automates delivery management for restaurants. With a range of features that include driver ETA, order stacking, branded order tracking, and messaging for both driver and customer updates, the software ensures that restaurants are operating at maximum efficiency within a channel where margins have traditionally been low.
Vromo works with restaurant brands that operate their own delivery fleet using in-house delivery teams, 3rd party fleets, or a combination of both. The software solution also offers an overflow feature whereby deliveries can be redirected to 3rd party drivers when the restaurant's core delivery team is not available. For restaurants struggling with driver capacity during peak times, the Vromo solution has led to significant improvements in fulfillment levels.
Other key benefits of the VROMO/Square integration include offering restaurants a one-stop-shop platform.