Square KDS is launching as a subscription, making the kitchen display software available to all restaurants - including those that don’t need a POS to take orders or for advanced functionality, and simply need a KDS to manage and fulfill orders from online ordering and delivery partners.
Square originally announced the availability of Square KDS last November on Square for Restaurants Plus. While Square KDS combined with Square for Restaurants Plus is a powerful solution for any restaurant that experiences high order volume across multiple channels, Square KDS as a standalone solution is especially useful for delivery-only kitchen’s - often referred to as ghost or cloud kitchens.
Burgerism, a restaurant based in Salford, UK, started with delivery-only orders and recently expanded to include pickup when they saw a trend of customers parking outside their kitchen addresses. “I’m an independent restaurant owner that recently opened a single location ‘ghost kitchen’ to save on rent and labor costs during the pandemic,” said John O’Reilly, co-owner of Burgerism. “Since my business runs on online and pickup orders, all of my physical space is dedicated to driving kitchen efficiency. I don’t really need a POS system, and Square KDS can manage everything I need - from order acceptance, to item routing, to fulfillment,” he continued.