Software and Voicemail Update Streamlines Ops for Casino Across Three Properties

Choctaw Casinos, a gaming and entertainment destination in Southeastern Oklahoma selected technology integration solutions by Percipia to replace their existing Nevotek guest room software across three properties, Choctaw Casino Resort - Grant, Choctaw Casino Hotel - Pocola and Choctaw Casino Resort - Durant. Percipia recently launched their S.T.A.R. (service tracking and response) workflow automation software.
Choctaw Casinos currently boasts an impressive 18 locations within Southeastern Oklahoma. Percipia installed their Parallax software and Precision voice mail across the three property's 978 guest rooms. Michael Essig, Senior Director of Corporate IT for Choctaw Casinos appreciated having 24/7/365 access to a live support team.
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