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Social Networking

A collection of news, articles and other featured content about Social Networking.

Restaurant Rating App Turns Guests into Advertisers

Customers earn money after rating food and sharing their experience with their social network

Snapchat Offers AR Experience at 3 Theme Parks

Snapchat's AR amps up the theme park experience, social media marketing.

This details four tips that hospitality businesses can use to help keep new customers coming year-round

Food and Beverage Intelligence offers tools to evaluate FOH ops

RCI teams up with CustomerCount to launch a social analytics and support system

Today’s rapid pace of change and a strong job market force a fresh look at which metrics are critical to gauge the pulse of your business.

Oracle Hospitality report highlights four guest archetypes and the opportunity to capture the trust of emerging generations through deeper interactions and social influencers.

James Park, CEO, Garbanzo Mediterranean Fresh discusses how restaurants can improve guest loyalty based on their omni-channel experience.

FullContact joins LevelUp’s suite of cutting-edge guest segmentation offerings, launched in new “LevelUp Labs” feature suite.

Social TV allows businesses to 'cut the cord' and abandon traditional pay TV services in lieu of a more customizable plan.

Sands Resorts leverages six strategies to centralize guest and marketing data into one customer platform to personalize communication, drive revenue, and build guest loyalty.

In one year, Best Western has been able to increase its social media responses by 15% and decrease its response time to the guest by 400%.

The next generation to make its mark on the restaurant industry requires new marketing strategies.

2018 will see a rise in C-suite positions revolving around guest feedback, virtual reality and online marketing that leverages actual guest experiences.

HT analyzes data representative of 18,845 locations and compares restaurant innovators to laggards while highlighting how segments are addressing technology strategies and issues differently.  Sponsored.
 

More than 80% of people use social networks, content sharing sites for leisure, travel inspiration.

Independent enterprises must take their online reputation just as seriously as large hotel corporations.

Offers improved usability and integrated guest feedback solutions available from one login, plus adds Facebook widgets for increased online bookings.

The social media AI platform will help hotels identify social media trends and consumer engagement rates across their own social media posts as well as their competitors'.

This article from Swayy discusses the power of influencer marketing in the hospitality industry. Within hospitality, online travel agencies (OTAs) have pioneered the digital transformation of travel purchase decisions.

Pixlee: From travel research to customer service, hoteliers cannot deny the impact social media is having on tourism marketing.

How AccorHotels encourages and delivers consistency across 4,000 Facebook pages.

Silver Diner meets customers where they are and grows customer relationships through social media.

Reservations.com offers a forward look at the trends and technologies that will shape the future of hotel bookings.

Guests can use choose their preferred level of Wi-Fi service by logging-in through Facebook and the hotel gains valuable insights on their guests.

Best Western launches a boxing-themed video and social media campaign.

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