Sizzler Selects Mirus Restaurant Software

Sizzler® USA of Culver, CA, has been in business for over fifty years, but the management team felt that it was taking too much time, and too much effort to collect and analyze the data their restaurants generated. As Debbie Frazier, one of Sizzler’s technology consultants puts it: “We wanted a single snapshot of our business data.” Sizzler’s new management team and Frazier’s company, The G2 Services Group, auditioned five information management companies in a “Bake Off,” and selected Mirus Restaurant Solutions of Houston, TX to address the issue. As Frazier puts it, “Mirus was able to stream a number of different applications into a single dashboard, enabling Sizzler to extract the information it needed.”
Equally importantly, Mirus’s Exception-Based Reporting feature allowed Sizzler to hone in on key bits of company-wide, restaurant and even day part information, such as food cost, overtime, and coupon redemption. Especially useful was the “Only with Data” alert feature. Sizzler can set parameters for items such as food or labor costs, and the system will highlight only items that exceed those preset variances, expediting corrective action.
Sizzler is a family casual dining restaurant emphasizing value, high quality food and hospitality. Serving lunch and dinner (and Sunday brunch in some locations), Sizzler USA currently operates 176 restaurants in the United States and Puerto Rico, of which 146 are franchised and 30 are company owned.
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