SIHOT Launches Integration Program to Drive Hospitality Innovation

Michal Christine Escobar
Senior Editor, Hotels

SIHOT has launched its partner integration program to provide wider access to its hotel management system to champion greater innovation within hospitality technology.

Third party apps and hotel technology software vendors benefit from a streamlined integration workflow that augments the performance of applications within the SIHOT platform. By facilitating greater access, SIHOT is easing integration concerns from hoteliers to leverage data and wider system functionality while enabling technology providers to better and more quickly connect to essential data to provide a seamless user experience.  

Hospitality technology vendors either subscribe to the Connectivity program to self-build an interface using the new SIHOT@360° API documentation, gaining complimentary access to SIHOT’s test environment. Alternatively, suppliers will be supported with the Full Integration program, designed for deeper integrations, delivered by SIHOT consultants working closely with partner development teams to find the best solutions.

As part of its partner investment, integration partners are listed within SIHOT’s new application resource - SIHOT Integration Finder - enabling its 3,500 global hospitality customers to source partners to evolve their tech stacks. The Integration Finder is an online platform dedicated to SIHOT’s integration partners that have direct connectivity to the relevant data requirements within SIHOT systems. Thereby streaming processes and providing greater automation. 

“We have designed our partner program to remove the boundaries tech creators may have found when developing direct interfaces. Suppliers can now experience a more streamlined integration journey and once fully tested by our team, they will receive certification. This ensures we can offer a level of guarantee and quality to our hospitality customers, and they can see the level of testing the connection has undergone. We are also further investing in our partners and customers with a complimentary marketplace where hoteliers can find additional functionality and applications to further modernise operations and innovate their internal systems,” said Carsten Wernet, Executive Board Member, SIHOT.

Systems that can immediately benefit from the Connectivity Program include CRM, guest communications, housekeeping apps, and upselling systems. 

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