Shift4 Payments, a provider of secure payment processing solutions, has unveiled SkyTab, a pay-at-the-table solution that will be offered free to new customers.
SkyTab integrates seamlessly with various point-of-sale (POS) systems, including the company’s Harbortouch, Restaurant Manager, Future POS and POSitouch software brands, as well as Oracle Hospitality (formerly MICROS).
Its user-friendly payment interface supports EMV chip cards, NFC mobile payments and traditional swiped card transactions. SkyTab also includes the ability to split checks, add tips and offers guests their choice of an e-receipt or a paper receipt via the integrated printer.
By eliminating the need for servers to walk back and forth to a stationary POS system, SkyTab improves operational efficiency so that restaurants are able to serve more customers and turn tables faster. Waitstaff can also re-order menu items from the device, making it quick and easy to order another round of drinks or add a second appetizer.
In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Shift4’s customers. Restaurant patrons will be prompted to rate their service at the end of the transaction. If the rating is below a predetermined threshold, a text message alert will be immediately sent to management. This allows the business to address unhappy guests and resolve their concerns before they leave, preventing negative online reviews. SkyTab’s e-receipt capabilities also provide business intelligence advantages, allowing the restaurant to automatically populate their customer database and personalize future email marketing and loyalty campaigns.