Setai, Miami Beach Improves In-Room Guest Experience

MCOMS, a guest-facing solution provider for the hotel industry, and the luxurious Setai, Miami Beach hotel have teamed up to deliver an in-room entertainment solution that maximizes ease-of-use and guest engagement.

MCOMS designed and installed a unique cloud-based solution to help clients fully take advantage of the hotels services, facilities and offerings.

Alex S. Furrer, General Manager of The Setai notes: "Having a high-tech profile is definitely one of our strong selling points. We have partnered with MCOMS, as a market leader in this space, to create the best possible UX for our guests."

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award- winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler.

HOTstream platform brings to the hotel a vast variety of channels and on demand movies as well as access to all concierge services. Guests can now order room service, make a reservation at The Spa, view their bill, share their own content in the in-room TV and many more while discovering The Setai’s Five-Star service experience.