Security -- Network

The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market. (Sponsored)

As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes. Managing the security component of these changes is complex, time consuming and requires a specialized skillset. In this executive Q&A, Charlotte Baker, CEO of Digital Hands, talks about some of the latest challenges hotels face in protecting their networks, their guests, and their businesses.

According to Hospitality Technology's 2014 Lodging Technology Study, more than two-thirds of hotels are planning to upgrade their networks in the year ahead. From meeting guests' bandwidth demands to installing IP-based operational systems, hotel connectivity is a top priority. Here HT magazine showcases two solution providers – Sonifi and INNCOM by Honeywell – that are focused on helping hotels leverage their networks for maximum investment. (Sponsored)

Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.

Online survey shows growing use of private cloud and software-as-a-service delivery models.

Guest-tek has finalized its acquisition of iBAHN's business assets.

Park City Mountain Resort protects their guests against internet threats with Dell SonicWALL.

The survey's findings show that as budgets increase, opportunity emerges for restaurant technology to shift from responding to leading the business.