Here are some of the ways hospitality companies can ensure they still capture the information they need to create winning strategies and personalize the customer experience.
The company will use the new funding to continue hiring aggressively to meet growing demand and to invest in product development as it expands the breadth of its offerings.
The cookie apocalypse certainly doesn’t signal the end of digital advertising, but marketers need to find some new tech solutions for understanding their customers and targeting them with the messages that are most relevant to them.
A strategy that considers both the in-store and digital experience can grow your customer base and their profiles, ultimately leading to greater sales and customer loyalty.
With recent advances in technology, hotel CTOs have an opportunity to transform customer service from a reactive cost center to a proactive revenue driver.