Investing in technology now after two years of dismal results may seem counterintuitive, but the financial benefits and improved guest experience will be significant.
"Tripleseat looks very professional and is extremely user-friendly; this was an easy decision for us," says Kate Thompson, Area Director of Sales & Marketing for Viceroy Hotel Group.
The combination of a physical presence with digital engagement can deliver an immediate, immersive experience that doesn’t just make brands memorable – it converts.