RoomKeyPMS announces the release of enhancements to its native mobile check-in functionality with the addition of built-in automated email communications. When guest’s check-in off-site it is essential that communications guide their journey to the check-in and are not delayed due 3rd party system latency or failure. Included in RoomKeyPMS Mobile Check-In we have released features to: Create branded automated mobile check-in emails same day or prior to arrival Customize email triggers based on client type, market segments and rate plan Manually send check-in emails directly to guests as needed Monitor email logs to ensure mobile check-in emails are received These enhancements build on the already existing features released in RoomKeyPMS’s Mobile Check-In. The features make the check-in process efficient by allowing guests to: Stay informed with relevant emails at the right time Socially distance in a hotel lobby or use a check-in method that fits their comfort level Check-in efficiently saving your hotel team time during lower staffing levels “Our new built-in email features are another step forward in completing a feature-rich mobile check-in solution for our hotels that is intrinsically part of the PMS and not a 3rd party extension which can be cost prohibitive and unreliable. It is important that RoomKeyPMS not only allow our hotels to provide in-person service, but an equally positive experience through mobile devices. Automated emails that are pre-templated and branded, based on industry best practices, ensure the conversation with the guest is not broken from the moment a guest requests to check-in through to their arrival at the hotel.” said Tim Major, RoomKeyPMS Executive Vice President and General Manager. Get Mobile Check-In and Digital Signature Feature Alerts To get alerts as to the immediate availability to our “Recovery Roadmap” and “Contactless Features” please opt-in at: https://roomkeypms.com/products/mobile/ To learn more about RoomKeyPMS Payments, visit our website at https://roomkeypms.com/products/payments/