RLH Corporation Streamlines System Connectivity with Hapi Data Platform
Hapi, a data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, announced the successful deployment of PMS data connectors developed to support the needs of RLH Corporation. The connectors have been developed in order to link a portion of RLH Corporation's hotels to a new revenue management system, as well as to the company's enterprise data warehouse (EDW).
"At RLH Corporation, we give our owners freedom in the way they run their hotels and that includes giving them a choice in the vendors and technology solutions that they choose to implement," said John Edwards, SVP and Chief Information Officer at RLH Corporation. "For our economy brands, we currently have seven approved PMS vendors and two options for central reservation systems. From a corporate perspective, however, this creates challenges in integrating the various systems' data streams which is why we were interested in Hapi."
Hapi solved this challenge for RLH Corporation by developing real-time data connectors that normalize data from different PMSs, enrich it and expose it for the company to use in various ways. For example, RLH Corporation can leverage the streams to drive revenue through improved rate management and yielding strategies in real time.
In addition to creating added revenue optimization opportunities at the individual hotel level, Hapi also saves a great deal of time and money for RLH Corporation, as the connectors eliminate the need for costly and time-intensive system integrations.
"A typical system integration in the hospitality technology sector takes approximately 12-18 months to work through, test and deploy," said Luis Segredo, president and CEO of Data Travel, LLC, the developer of the Hapi platform. "We are happy to say that we were able to create the connector for RLH Corporation in about 3 months, from start to finish. This shorter cycle has a domino effect on subsequent integration opportunities. For instance, we were able to layer in the EDW connector, and future connections will be an even smaller effort."
RLH Corporation currently has about a dozen hotels on the system and expects to have more than 500 hotels deployed by the end of 2018.
"We are very excited about Hapi's solution and the connectors they have built," continued Edwards. "The ability to normalize data and present it back to the hotels in a way that is actionable is a true game changer for us."