Rio All-Suite Hotel and Casino Selects Agilysys' Solutions to Enhance Guest Experience

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Rio All-Suite Hotel and Casino Selects Agilysys' Solutions to Enhance Guest Experience


Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, today announced the newly-opened music venue 172 in the Rio All-Suite Hotel and Casino has selected rGuest Pay and InfoGenesis POS to help manage their operations. The new venue, which provides its patrons access to artists in an intimate, up close and personal setting, will implement rGuest Pay to secure financial transactions and InfoGenesis POS to optimize guest service.

Agilysys and The Rio All-Suite Hotel share a long-standing partnership, and with the grand opening of 172 fast-approaching, the property operators reached out to Agilysys to help them implement a point-of-sale system that could meet their demands and be able to go live on a tight timeline.

“The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue,” said Giovanni Sgro, brand director of 172. “We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers.”

InfoGenesis POS, a point-of-sale solution used by luxury hotels and resorts, is a comprehensive POS system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its extensive reporting and analysis features, enterprise-grade menu, and vast item configuration capabilities and multi-language support, combine to drive service flexibility and increased operational efficiency. rGuest Pay is a secure payment processing solution that provides access to validated point-to-point encryption and EMV payment gateways.

172 is a live music club that features nationally acclaimed bands along with the most promising up-and-coming bands from around the world. Named after the 172-decibel volcano eruption on the Island of Krakatoa in 1883, the venue brings together live music with the best original cocktails and high-end gourmet dishes.

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