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Revolutionizing Kitchen Operations with ConnectSmart® Kitchen

3/21/2025
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Company Name: QSR Automations
Product Name: ConnectSmart® Kitchen
Company Contact Information: QSR Automations Sales Team, sales@qsrautomations.com

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The modern restaurant faces an ever-growing list of challenges; labor shortages, rising costs, and higher expectations from customers to name a few. ConnectSmart® Kitchen (CSK) by QSR Automations® is the industry-leading solution that transforms kitchen operations by delivering unmatched efficiency, consistency, and visibility. 

Data-Driven Efficiency, Proven ROI

With CSK, restaurants see an average 40% reduction in ticket times, ensuring faster service and higher guest satisfaction. The intelligent routing system optimizes workflow by directing orders to the right station at the right time, reducing bottlenecks and improving kitchen productivity and an average ROI of 94%.

Precision and Consistency at Scale

From fast-casual chains to fine dining establishments, CSK improves order accuracy and reduces ticket times between 2 and 20 minutes, thanks to its advanced order sequencing and real-time updates. Customizable workflows and automation eliminate guesswork, keeping kitchens running smoothly even during peak hours.

Seamless Integration Across Your Tech Stack

CSK integrates effortlessly with over 80 POS systems, selectdigital ordering platforms, order ready boards, and ConnectSmart® Host, ensuring a fully connected front and back of house. This results in higher throughput and a frictionless dining experience for guests.

Your Trusted Technology Partner

With nearly 30 years of expertise in restaurant technology, QSR Automations® is the trusted choice of major brands like Darden and Dave's Hot Chicken. Our solutions are built for scalability, helping restaurants adapt to evolving industry demands with ease.

ConnectSmart® Kitchen isn’t just a kitchen display system —it’s the key to operational excellence. 

Ready to optimize your kitchen? Let’s talk.

“As we continue our ambitious growth trajectory, we must have the right technology in place to support our operations. QSR Automations offers the scalability and reliability we need to maintain our brand’s high standards across hundreds of locations. This partnership will be instrumental in helping us achieve our expansion goals while ensuring consistent, high-quality experiences for our guests.” – Leon Davoyan, Chief Technology Officer at Dave’s Hot Chicken
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"At-a-Glance" Information

Technology/solution type: Intelligent kitchen display and workflow management software.

Top Innovative features of this tool/application:

  • Cut ticket times with effective meal pacing.
    • Dynamic Order Routing: Food is prepared at the optimal time for each ticket, this process is automated by ConnectSmart® Kitchen and ensures not only order accuracy but routing accuracy as well.
    • Reduced ticket times mean that customers leave happier, and that there is less food waste due to incorrect tickets.
  • Improve food quality with automated operations.
    • Proper Meal Coursing: Automated software ensures that the timing for different dishes is accurate and that all dishes on a ticket arrive at the same time.
  • Create a successful off-premise dining system.
    • Activity Levels: Configure sites between different displays and routing options (including options for multi-line kitchens,) to accommodate various staff and volume levels. This can be utilized on-the-fly.
  • Gain insight into your kitchen’s productivity.
    • Configurable Metrics: Access real-time data and identify trends like bottlenecks and labor checkpoints that adversely affect ticket times.
    • Easier Communication: Improved kitchen flow means chefs can concentrate on crafting delicious meals while maintaining high standards of quality.

Existing customers for this technology include: Dave’s Hot Chicken, Cheesecake Factory, Brinker, Nando’s

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