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Revinate Interfaces with Maestro PMS to Enhance Property Rep Management and Personalized Guest Communication

Revinate has announced its new interface with the Maestro PMS integrated hotel property management system. The Maestro API integration enables hotel operators to utilize an easy-to-use guest engagement platform that can be set up in a matter of hours. The API expedites Customer Relationship Management (CRM) system integration and onboarding processes for personalized guest communication that strengthens loyalty and drives direct revenue.
Revinate is a provider of hospitality software for guest feedback and guest marketing. The Maestro Enterprise Property Management hotel software suite features 20+ solutions for independent hotels, resorts, and multi-property groups.
The Revinate Marketing integration lets Maestro users send automated guest communications via email and SMS throughout the guest stay. These include communications such as pre-stay welcome emails, targeted offers while guests are on-property, and post-stay guest satisfaction surveys immediately after departure. Revinate is one of the only marketing automation platforms that caters exclusively to hoteliers, driving an average 10x return on marketing campaigns.
Makena Beach & Golf Resort in Maui, Hawaii is one Maestro property that adopted Revinate Marketing at the end of 2014. After a seamless integration, the Maestro PMS continues to send real time reservation data to Revinate to create guest profiles.  “With Revinate, our guest reservations turn into visual profiles with spend history. I can identify my loyal guests and even know their interests before they arrive on property.” says Declan McCarthy, General Manager at Makena. “Beyond just knowing about our guests, we can send targeted emails and track their results. Our Labor Day offer was one of our strongest campaigns, attracting over $135,000 in reservations.”
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