Resort’s World Catskills Enhances Gaming Experience with Advanced Visualization Technology

Resort’s World Catskills has deployed Casino Data Imaging's  GlobalSuite advanced visualization and analysis solution to further maximize product performance to more than 2,150 gaming devices.

As an all-season integrated resort destination, Resorts World Catskills features more than 100,000 square feet of Las Vegas-style gaming including 2,150 slot machines and over 150 live table games. In addition to its expansive gaming area, the casino resort also includes 10 varied bar and restaurant experiences, a 332 all-suite hotel, which includes 27 premium accommodations consisting of garden suites, penthouse suites and two-story villas, the Crystal Life Spa, two fitness centers, and the 2,500 seat RW Epicenter. The exclusive third floor VIP gaming area is designed for top-tier players and features a private lounge.

“We were looking for the best possible technology solution for performance analytics as well as a strategic partner,” said Tim Yahn, executive director of Slot Operations at Resorts World Catskills. “GlobalSuite enables our team to have access to data in a format that is visual, interactive, and intuitive while allowing us to comprehend the patterns of what is occurring and the reasoning behind it. This, in turn, allows Resorts World Catskills to offer our guests the best gaming experience possible.”

GlobalSuite delivers flexible dashboards, a broad range of reports, and a 2D / 3D modeled floor that integrates slots, tables, and players into a virtual gaming floor. CDI’s GlobalSuite advanced visualization and analysis capabilities are designed to meet a variety of user levels and assist decision makers in quickly monitoring, analyzing, and acting to improve floor performance.