Quality Inn Southaven Caters to Guest Demands for Access to Personalized Streamed Content With BeyondTV GuestCast

Michal Christine Escobar
Senior Editor, Hotels

 Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has successfully implemented its hospitality-designed BeyondTV GuestCast streaming platform at the Quality Inn Southaven in Mississippi. A Choice Hotels franchised property offering a range of amenities to ensure guest comfort, Quality Inn Southaven's adoption of BeyondTV GuestCast now maximizes satisfaction by allowing each guest to fully control their in-room entertainment experience with secure access to their own streaming subscriptions on guestroom televisions.  

Previously offering standard cable channels, Quality Inn Southaven management sought to expand its entertainment offerings as more guests routinely requested the ability to stream personal content. After reading multiple positive customer reviews for HIS and BeyondTV GuestCast, the property opted to implement the system thanks to its reputation as a streaming solution designed specifically for the needs of hotel businesses and guests. While offering guests the instant and hassle-free ability to cast content from thousands of mobile-based apps, BeyondTV GuestCast does not require the replacing of existing hardware and is fully compatible with virtually any guestroom-based television and Wi-Fi network.

"Guest in-room entertainment expectations have completely transformed over the last decade and hotels that do not adapt by partnering with providers such as HIS not only risk being viewed as out of touch with modern preferences, but also hinder their competitiveness with other properties," said Chirag Patel, (Owner) at Quality Inn Southaven. "Offering personalized streamed content is so important to many of our corporate and younger guests that we knew we had to go with BeyondTV GuestCast as a solution that can be guaranteed to meet an array of diverse viewing preferences while functioning seamlessly in a hotel environment. We can also ensure that guests feel completely safe accessing their content on guestroom televisions after a quick and easy installation process lasting only a couple of days for our 60-room property."

Another advantage of BeyondTV GuestCast is that it never requires guests to enter sensitive login details which can place such information at risk of theft on other platforms including smart TVs. BeyondTV GuestCast also uniquely offers device isolation capabilities that further protect guest privacy by preventing the inadvertent casting of content to televisions in other guestrooms.

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