Pincho Factory Taps Workforce Management Solution to Manage Labor Issues

Pincho Factory is among the restaurants that have signed on with Fourth, a hospitality operations platform provider, to counter unprecedented restaurant labor challenges.

The platform drives performance and profitability by freeing managers to focus on team and customers, and helps them hire, manage and retain the best talent to deliver the best customer service, loyalty and spend.

"Labor and food are the two primary costs in running a restaurant business, so it's critical to be able to manage those costs effectively. Doing so without the right capabilities is like flying blind," said Jayson Tipp, CEO, Pincho Factory. "We were impressed with the capabilities in the Fourth platform to provide us insight into the data that drives these costs while delivering forward-looking, intuitive, user-friendly tools that empower our restaurant general managers to drive results."

Dairy Queen and M Restaurant Group have also signed on with Fourth's solution, joining Fourth's existing U.S. partnerships with brands like Soho House, Hakkasan, TGI Friday's and Eataly.