Orient-Express Replaces Enterprise, POS Solutions with Micros Tools

Orient-Express Hotels Ltd., owners or part-owners and managers of 49 luxury hotel, restaurant, tourist train and river cruise properties operating in 24 countries, has selected Micros Opera and Micros POS solutions. The multi-year deployment has already commenced in properties located in the US, Mexico and Cambodia.

 

Orient-Express will replace its current disparate third-party solutions with the Micros enterprise hotel property and restaurant point-of-service solutions. The advanced architecture of Micros’ solutions will allow Orient-Express to expand easily and incorporate new technologies to support a superior guest experience.

 

"As a global hotel company with properties located in 24 countries, we require a technology partner that can provide a tailor-made solution to fit our unique needs," says Marco Correia, Group Co-Director of IT-Operations for Orient-Express Hotels Ltd. "The Opera Enterprise Solution will provide our hotels with a comprehensive suite of integrated applications that will allow us to standardize our technologies."