Oracle’s hospitality-focused solutions, combined with its broader product and service offering, are used by hundreds of thousands of operators worldwide to provide superior service and experience to their guests anywhere. By delivering its full suite of solutions via the Oracle Cloud, Oracle is making it easier for hospitality companies of all sizes to implement new features and business functionality faster and dramatically simplify the IT infrastructure required to deliver a world-class customer experience at hotel and casino properties around the globe.
Oracle OPERA Cloud services build upon Oracle’s commitment to develop cloud-enabled versions of its most powerful applications. The cloud services streamline and improve most aspects of hospitality management including:
Deliver exceptional guest experiences: With Oracle OPERA Cloud’s comprehensive guest profiling capability, hotels can capture the guest preferences they need to personalize and differentiate the guest experience. Personalized experiences will enhance guest loyalty and drive membership growth in loyalty programs.
Mobile-enable hotel operations: Oracle OPERA Cloud runs on Oracle MICROS tablets and other leading tablets and smart phones to allow hotel personnel greater flexibility to provide guest services anywhere on the property.
Secure enterprise data: Oracle OPERA Cloud runs Oracle’s technology stack from applications to disk, with unprecedented security, high performance and availability.
Maximize occupancy and revenue: Maximize sales with the Oracle Distribution Cloud, an add-on suite of services that allows hotels to effectively manage room rates and allocation of room inventory to various distribution channels.
Integrate food and beverage operations: Oracle OPERA Cloud comes with pre-built integration to Oracle Hospitality Simphony, the leading point-of-sale solution for the food and beverage industries.
Innovate faster: Deliver service innovations, enable easier upgrades and drive business process improvements by simplifying information technology infrastructure.
Integrate with enterprise applications and property infrastructure: Hotels can leverage an extensive partner network and hundreds of pre-built interfaces to back-office applications (accounts receivable accounts payable), payment gateways, hotel industry applications, and property infrastructure devices to ease integration.
Hotels can further enhance the customer experience with their guest-facing mobile applications that leverage the web services in Oracle OPERA Cloud to provide key guest services across the travel lifecycle.