Optii Solutions Launches Optii Service and Optii Chat

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Optii Solutions Launches Optii Service and Optii Chat

05/19/2020

Optii Solutions, a provider of housekeeping operations software, has expanded its portfolio with the launch of Optii Service and Optii Chat. Both products have been designed to address key pain points in hotel operations, such as repetitive ad hoc service tasks and poor communications due to inefficient and expensive radios and language barriers across teams. Both Service and Chat aim to help hotels increase efficiency, reduce costs and enhance guest experiences through their operations.

The fresh new multi-colored Optii logo and updated website mirrors the new service offering and global expansion of the company. 

Optii Service enables hotel supervisors to manage lean, streamlined service teams, that are deployed in the most efficient way possible to reduce inefficiencies, increase productivity and prioritize guest needs. Optii Service optimizes all service requests through one platform of communication so they can be tracked, reported and updated in real-time. Guest requests will never be missed as they are automated, prioritized and tracked across all departments in the hotel providing clear transparency for managers on team’s productivity. 

Misunderstandings and repetition of tasks cost hotels money. Optii Chat helps hotel to foster teamwork across operational and functional departments. It delivers the ability to communicate quickly, and clearly with all staff at the same time, through a multilanguage channel that everyone has access to and is simple and easy to use. Chat empowers employees by enabling them to stay connected and updated with their teams, allowing all departments to communicate in real-time with each other via desktop or remotely on the mobile app.

Katherine Grass, CEO of Optii said, “The hotel industry is facing unprecedented challenges with the COVID-19 crisis. Now more than ever communication and operational efficiency will be key to the long-term survival of hotels. Managers need to have transparent and reliable information on team’s productivity across departments, which will now be possible with the inclusion of Service and Chat.”

“We work closely with our customers to understand their pain points and work to bring them solutions. I’m delighted that we can offer both the Optii Service and Chat products to help hotels beyond their housekeeping operations.”

To find out more about the Optii products and to explore the new site please visit: www.optiisolutions.com 

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