OpenTable and UrVenue have partnered to create a unified resort booking solution. OpenTable, with its vast diner network, powers the resort's restaurant bookings and operations, while UrVenue offers contactless bookings and operations for all other resort experiences.
seamless guest booking journey
Through this partnership, guests can reserve restaurants, clubs, attractions, pools, recreation and more through a central, seamless booking experience, with one integrated shopping cart. For resorts and venues, this solution offers new opportunities for upselling, cross-selling, packaging and bundling experiences.
UrVenue has surveyed travelers and its data has shown they would book multiple activities if resorts had a singular shopping cart experience. "Our goal is to fix the broken booking journey that many travelers face, and this partnership is just the beginning," said UrVenue.
The OpenTable and UrVenue Partnership solution includes:
- One booking flow for diners enables venues to upsell, cross-sell, package and bundle resort experiences with restaurant reservations in real time
- One shopping cart, check out, and transactions for UrVenue resort experiences and OpenTable restaurant reservations
- Engaging guest booking experience with interactive 3D venue maps for location-based bookings like individual seats and specific sections, time-based bookings such as restaurant reservations, and duration-based bookings such as rentals
The first industry-leading resorts to utilize the OpenTable and UrVenue partnership solution will be SAHARA Las Vegas, Resorts World Las Vegas, and The Godfrey Hotel & Cabanas Tampa.
"We've always been frustrated about the multiple systems our guests need to use to book the variety of property experiences we have to offer," said Anthony Olheiser, Vice President of Food & Beverage at SAHARA Las Vegas. "UrVenue's partnership with OpenTable will make it easy for our staff to upsell and cross-sell, and for guests to book, and bundle experiences in a singular transaction, driving guest retention and making for a more expansive and diverse experience at our resort."