A healthy split from third-party delivery platforms to own e-commerce platforms is a great investment in terms of achieving stabilized profitability for quick-service restaurants.
IHOP teams up with Google Cloud AI to deploy an AI-powered, food ordering recommendation engine across its stores nationwide. Guests will see more helpful and personalized recommendations when ordering online.
The author of The Digital Experience Company: Winning In The Digital Economy With Experience Insights, says brands should communicate clearly why the fees are being charged and how they contribute to providing a better service.